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Services

         Home ▸ Services ▸ IT Supervision Contract

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  • Our Supervision contract is for companies who already have a Internal IT manager who processes first level troubleshooting for end users.
  • ITM can provide supervision & expert consulting in different domains:
    • System & Network Settings
    • Security
    • Professional application
    • General IT process
    • Documentation
  • With an expert system administrator team supporting you, you have the necessary resources in place whenever a project is developed. We have the knowledge to advise and support any IT system extensions.
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  • Based on the requirements of your system, ITM allocates:
    • Supervisor 
    • System  administrator
    • Consultant
    • Technician
    • Cabling staff
    • And more
  • The first step is the optimization of your system: ITM has a large catalog of IT policies and processes to recommend (Access right to company data, Backup, Software and security)
  • Collaboration & training: A Supervision contract can only work with a good relationship between the customer’s technicians and ITM's supervision team. To achieve this, ITM provides internal training to our customers’ technicians in order to improve their IT skills. A collaboration between two teams facing a common problem can be solved more effectively.   

  • Reporting: Backup and Maintenance of PC and Laptop. Server is checked regularly in order to maintain it and protect your data.
  • Short Response time: Thanks to a large team composed of professionals from different domains, we can fastly solve your problem.
  • Understanding of customer’s needs: with 17 years of experience in IT Support and advice for businesses, we have the skills to suggest different solutions in accordance with your needs.
  • System Improvement: our target is to make your system running at its best and with minimum downtime. We also suggest cost saving methods for your IT budget.
  • Project & Evolution: ITM is familiar with the growing of customer’s business activity, we will be a partner for your new development project.

  • System & Network :
    • Management of general infrastructure, server (physical & virtual) and network devices
    • Operating system: update, change, renew, reinstall
    • ERP or any working software for the customer

 

  • Users Support:
    • Unlimited support for hardware, software…
    • All need for IT related issues

 

  • Web services Support System for email & Web :
    • Support system for website, domain name, hosting, email…

 

  • Report & recommendation :
    • Investigation and make report for the current system
    • Recommendation to fix/prevent problems, to get more performance and stability

  

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Amagumolab Office

 

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Amagumolab Office

 

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Hello Pay Server Room - Fire Protection

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Hello Pay Server Room - Fire Protection

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Lazada - Network & Rack Installation

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Lazada - Network & Rack Installation

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Cabling Installation - Volcafe

 

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Cabling Installation - Volcafe

 

    STAY CONNECTED

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ITM GROUP

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INFORMATION

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CONTACT

COMPUTER SHOP

94 Xuan Thuy Street, Thao Dien Ward, District 2, HCMC.

ITM phone number : 028 62 52 41 41

iKnow phone number : 028 37 44 50 10

Email : shop@iknow-itm.vn

CỬA HÀNG MÁY TÍNH iKNOW-ITM

94 Xuân Thủy, Phường Thảo Điền, Quận 2, Tp. Hồ Chí Minh

Điện thoại (ITM): 028 62 52 41 41 Điện thoại (iKnow): 028 37 44 50 10

Email: shop@iknow-itm.vn

 

FOR PROFESSIONALS

5th floor , 41 Street 41, Thao Dien Ward, District 2, HCMC.

Phone number :  028 62 58 14 50 

Email : info@it-management.vn

Web Site : http://itm-management.vn/

CÔNG TY TNHH DỊCH VỤ CÔNG NGHỆ THÔNG TIN TOÀN CẦU

Tầng 5, Số 41 đường 41, Phường Thảo Điền, Quận 2, TP. Hồ Chí Minh

Điện thoại: 028 62 58 14 50

Email: info@it-management.vn 

MST : 0309062234